Got a question about our bakes, delivery times, or how to heat your pies? Explore our frequently asked questions below to find out how we bring the corner store to your door. If you still need a hand, don't hesitate to contact our team.
Everything you need to know about our handcrafted pies, including expert reheating instructions, storage tips, and dietary details to keep your stash fresh and flaky.
All pies ordered through our online storefront are delivered freshly chilled and securely packed. They are designed to be the ultimate "ready-to-heat" stash for your fridge or freezer. Upon delivery, place them straight into the refrigerator if you plan to eat them within a few days, or pop them in the freezer to lock in that flaky goodness for up to a few months.
For that authentic bakery experience, we highly recommend using a conventional oven rather than a microwave:
Yes! We love our veggie fans just as much as our meat lovers. We offer a curated selection of vegetarian-friendly options online including our popular Spinach & Cheese and creamy roasted vegetable blends. You can browse our full live collections directly via the "Veg Pies" tab on our menu.
We display specific ingredient details directly on each individual product page under the item description. Please note that while we follow strict food safety procedures to avoid cross-contamination, all of our handcrafted pies, quiches, and savoury rolls are baked in environments that handle wheat, dairy, eggs, and occasionally nuts or sesame.
Got questions about getting pies sent straight to your doorstep? Find all the details on our $50 checkout minimum, delivery locations, and safe contactless shipping.
Yes, there is a minimum order value of $50 to complete your online checkout. Because we ship our premium pies in specialised, temperature-controlled insulated packaging to ensure they arrive perfectly chilled and safe, this minimum helps us cover the heavy logistics of cold-chain delivery. It's the perfect excuse to stock up your freezer!
We deliver to a wide range of neighbourhoods across the greater Sydney area. Delivery fees and specific delivery days are automatically calculated at checkout based on your residential postcode.
Don't worry! Our deliveries are packed in insulated boxes with cold packs designed to keep your pies safely chilled on your doorstep for several hours. However, because our products are fresh and perishable, we highly recommend transferring them to a fridge or freezer as soon as you return home.
Planning a visit or wanting to pick up your order? Here is everything you need to know about our physical retail hubs, daily hot menus, and click-and-collect options.
Where are your physical stores located?
If you want to grab a piping-hot single pie and a fresh espresso on the go, you can visit us at either of our two physical retail hubs:
Absolutely! If you want to skip the delivery fee or guarantee that your favourite family-sized pie or sweet treat doesn't sell out over the weekend, you can select the In-Store Pickup option during checkout. Simply select your preferred store (Oatley or Rosebery) and choose your collection time before completing payment.
Our online store is optimised for stocking your home kitchen with multi-packs, family-sized formats, and wholesale-style orders. Our physical storefronts feature our daily retail menus, including ready-to-eat hot single pies, seasonal bakery specials, sweet slices, and coffee combos that can change day to day depending on what our bakers have fresh out of the oven!
Ask out team for some help and we’ll answer any questions you have. Reach out and we’ll be in touch when we finish baking.